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Please browse our FAQ which should answer most common questions.
Spray Collars (Masterplus Pro & Aboistop)
Delivery
Returns
Spray Collars (Masterplus Pro & Aboistop)
Yes! Both the Masterplus Pro and the Aboistop have proved very effective for treating dog behaviour problems. However, we cannot guarantee that they will work on absolutely every dog and so we offer a seven day try out period for you to assess the product on your dog. This will be more than enough time to tell if the product is having the desired effect.
If you find that the product is not suitable for your dog within the seven days, return it to us and we will be more than happy to refund your money less the consumable items. Masterplus Pro
| Spray collar unit placed around dog's neck, filled with harmless gas |
Bad Behaviour 
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Press button on remote control |

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Jet of spray instantly released from collar towards dog |

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Dog is distracted by noise and feeling of the spray and discontinues the bad behaviour |
Aboistop
| Spray collar unit placed around dog's neck, filled with harmless gas |
Dog Barks 
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Microphone detects bark and jet of spray is released from collar towards dog |

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Dog is distracted by the noise, feeling and sight of the spray and stops barking |
No the collars do not hurt at all. They use an inert gas to produce the spray and are completely harmless. The only action the collar has is a spray and no electric shocks or choking. The Aboistop Compact is a smaller version of anti-bark collar and is designed for dogs which weigh less than 8kg. If your dog is particularly small then the collars might be too much for them. The collar weighs about 100g when full with spray so if you are unsure you could try hanging an object of a similar weight around your dog's neck to see how he copes with it.
The Masterplus Pro weighs about the same so the same principle applies. The Masterplus Pro weighs approximately 100g when full and the dimensions are approximately 6cm x 4cm x 3.5cm. Yes it is waterproof to a depth of approximately 1m. Yes, the Masterplus Pro has a an on/off switch so you can leave the battery in when not using it. However, if you do not intend using the collar for prolonged periods of time we recommend that you do take the battery out. Yes the collar can be used for treating a variety of behaviour problems including chasing/recall, stealing, chewing and jumping up. It can successfully be used for any problem which can be treated by means of a distraction. Yes the Aboistop is very effective for dogs which bark in the car. It is useful for any situation where your dog is displaying excessive barking. The Aboistop spray is triggered by a microphone and this is configured for the noise of barking. Howling and snarling are different kinds of sound so the spray is not guaranteed to be triggered in these instances.
However, every dog is different so it might be worth trying. We offer a seven day try out period during which you can assess if the collar has the desired effect on your dog. If it does not, you can return the collar to us for a refund less the cost of the consumable items (battery and refill). No it is not waterproof. The unit works by means of a microphone activating the spray so water will enter into the unit at location of the microphone. Yes we offer a seven day try out period for Masterplus Pro, Aboistop Compact and Aboistop Standard.
Spray collars have proved to be very successful in helping dogs with behaviour problems but unfortunately we cannot guarantee that they will work on absolutely every dog. Therefore we offer a seven day try out period for you to assess the product on your dog. This will be more than enough time to tell if the product is having the desired effect. If you find that the product is not suitable for your dog within the seven days, return it to us at the following address and we will be more than happy to refund your money less the consumable items: DTP, PO Box 1108, Bagshot, Surrey GU19 5WW.
If you have had the collar for longer than seven days we are unable to refund you. Make sure that the battery has not gone flat. If it has, you can buy a new one by clicking this link:
Masterplus Pro/Aboistop Batteries
If you have tried this then it is likely that the collar will need to be returned for repair. All servicing and repair issues are dealt with by the UK Distributor of the products - The Company of Animals.
Their details are as follows:
The Company of Animals
Ruxbury Farm
St Ann's Hill Road
Chertsey
Surrey
KT16 9NL
Telephone: 01932 566696
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Delivery
Orders should usually be received within seven working days, although it is quite often quicker than this. The Masterplus Pro, Aboistop Compact, Aboistop Standard & Kong Time all have a P&P charge of £4.99; the Pavlov Refill Special Offer has a charge of £1.99; all other products have a charge of £0.99. Back to top
Returns
If you have not used the products which you wish to return, please send the goods to the following address and we will refund you upon receipt: DTP, PO Box 1108, Bagshot, Surrey GU19 5WW. Unfortunately we cannot refund items which have been used (for Spray Collars click here). Back to top
 If your question has not been answered, please use the contact form below to send us your query. We will endeavour to answer you as quickly as possible.
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We also accept payment by cheque: please make the cheque payable to Dogtrainingproducts.co.uk and post to the address below with details of your order.
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